All the answers to your questions
about 303 Pharma are here:

PRODUCT

1What is collagen?
Collagen is a substance contained in our dermis that decreases as the years go by.


2Where does the collagen in 303 PHARMACOSMETICS products come from?
It is extracted from silkworms using a special Japanese patent.


3Are there many collagen types?
Yes, there are several types of collagen (vegetable, equine, bovine, etc.).


4How does it differ from other collagen types?
Our unique NEOSILK® is a recombinant type 1 collagen made up of fragmented chains, speeding up absorption and enhancing the result, and it is 98 per cent compatible with our dermis.

5Can I have the complete list of ingredients of 303 PHARMACOSMETICS products?
The detailed list can be found in our online shop in the product description section.


6Do you test on animals?
No, we do not test on animals.


7How old do I have to be to use 303 PHARMACOSMETICS products?
Our products are designed to be used by people of all ages.


8How long will it take to notice improvements?
Time and results are subjective.


9Can I use 303 PHARMACOSMETICS products during pregnancy?
Our products are dermatologically tested, however if you are pregnant, consult your doctor.


10How do I dispose of the product packaging?
Each package is marked with the type of material used, so you should follow the disposal rules of your municipality.


ORDERS

1Do you have social media profiles?

Yes, we have company profiles on FACEBOOK and INSTAGRAM


2When will I receive my order?
Deliveries in Italy take 48 hours, for the islands 72 hours while for deliveries abroad the time varies depending on the country.


3How can I make a return?

Contact our customer care at the phone number on the website or email.

RETURNS

1I have received damaged material, what should I do?
Contact our customer care at the phone number on the website or email info@303pharmacosmetics.com


2What is the shelf life of 303 PHARMACOSMETICS products?
A year after opening.


3How should I store 303 PHARMACOSMETICS products once opened?
Once opened, store the products at room temperature away from light sources or heat.


4Can I use 303 BODY RE-SHAPING cream on my face?
Directions can be found on the package leaflet of each product, follow them strictly.


5 Can I use 303 BODY RE-SHAPING cream on my face?
The instructions for use are shown on the information leaflet of each individual product, strictly follow the recommendations.